This is a starting template, not a certified compliance document — see the note at the end before publishing it.
Who we are
SellLawBooks ("we", "us") is [Company Name], a company registered in England & Wales under company number [Company Registration Number], with a registered office at [Registered Address]. For any question about this policy or your data, contact us at [Contact Email].
What we collect
When you submit an enquiry through our website, we collect the information you provide in that form:
- Your name, email address, and phone number
- Your firm or chambers name, if given
- Your postcode, for arranging collection
- Details of the books or sets you're enquiring about
If you have analytics cookies enabled in your browser, we also collect general usage data through Google Analytics — pages visited, approximate location (country/city level), and device type. This doesn't identify you personally.
Why we collect it
We use your enquiry details to respond to you, provide a valuation, and — if you go ahead — arrange collection and payment. We don't use this information for marketing unless you separately opt in, and we don't sell or rent it to third parties.
Who else sees it
Enquiry form submissions are processed by FormSubmit, a third-party form-to-email service, which forwards your submission to our email address. Site usage data, where analytics cookies are enabled, is processed by Google Analytics. Neither service is authorised to use your data for their own purposes.
How long we keep it
We keep enquiry details for as long as needed to complete a transaction and meet our own accounting and legal obligations, then delete them. [Specify a retention period here, e.g. "up to 6 years" for financial records.]
Your rights
Under UK GDPR, you have the right to:
- Ask what personal data we hold about you and get a copy of it
- Ask us to correct inaccurate data
- Ask us to delete your data, where we're not required to keep it
- Object to or restrict how we use your data
- Ask for your data in a portable format
- Complain to the Information Commissioner's Office (ICO) if you think we've handled your data wrongly
To exercise any of these, contact us at [Contact Email].
Cookies
Our site uses Google Analytics to understand how it's used. This sets cookies that aren't strictly necessary for the site to function. [If you add a cookie consent banner, describe how consent is captured and how to withdraw it here.]
Before you publish this: this page is a reasonable starting draft, not a substitute for professional advice. It has placeholders — company details, a real retention period, and confirmation of how (or whether) cookie consent is captured — that need filling in, and given this site collects personal data as part of a paid transaction, it's worth having a solicitor or a service like the ICO's own guidance confirm it's fully compliant before it goes live.